by Rob Anspach | May 22, 2021 | Marketing, Trust Creation |
In 2012, I set out to write a book. I knew then that having a book that I could share with the world would be the catalyst that would change my life. But… It almost didn’t happen. You see that summer I filled a box of printed articles and headed for the...
by Rob Anspach | May 14, 2021 | Discipline, Trust Creation |
One of my clients received this anonymous 1 star review on their Google profile. We’ve tried many times to flag it as there is no way to verify who this dissatisfied customer is. This is the problem with online reviews such as Google (and Facebook and Yelp) they...
by Rob Anspach | Apr 12, 2021 | Trust Creation |
For those of you who have created courses or are thinking of creating courses… …know this …50% of the people buying your course will never open it or will never finish it. Now you might be thinking so what. Their money is just as good as the people...
by Rob Anspach | Apr 9, 2021 | Trust Creation |
Olivia the computer voiced representative from Visa Mastercard said I should press 1 for a liv operator so I could lower my interest rates. {I was curious as to what a liv operator was so I pressed 1} {apparently a liv operator is code for a thick accented foreign...
by Rob Anspach | Apr 5, 2021 | Trust Creation |
My love/hate relationship with Comcast continues… Comcast: Hi Sir, how can we help you? Me: My internet speeds have been slow the last few days. Comcast: Sir, may I ask what modem you are using. Me: The one you issued. Comcast: And that is? Me: I have no idea...
by Rob Anspach | Apr 2, 2021 | Trust Creation, Warning |
Just received a call from Amazon Prime saying my membership will be auto renewed for $39.99. When I pressed 1 to speak to a representative – a woman with a foreign accent answered and asked if I wanted a refund. Me: Why would I want a refund. Scammer:...
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