First Impressions Count

First Impressions Count

Called a tree guy to take down a dead tree in the backyard… Me: Hey I have a tree that needs taken down when can you come over? Tree Guy: Well you caught me driving, can you call back and leave a message. Me: Why did you answer if you were driving, you could...
What’s Wrong With Calling Me?

What’s Wrong With Calling Me?

Received a text this morning asking if I Skype. I reply, “you evidently have my number, what’s wrong with calling me?” They reply, “we only use Skype to communicate with people.” Well I texted back, “except when texting people to see if they use Skype” I received, “oh...
Facebook Ad Junky

Facebook Ad Junky

You receive a message from Facebook… “Your post has received 1500 views.” You’re thinking…”Wow Facebook really works.” Then you look at the actual post Facebook is referring to and… #$%^&*! 1 like, 0 comments and 0...
Start Where You Are

Start Where You Are

Start where you are, use what you have. Yup, it may sound like common sense, but most entrepreneurs don’t seem to understand what common sense is anymore. They’ve been told you need XX or YY or maybe even that super expensive ZZ. So they go out and plunker...
Make It Easy For The Customer

Make It Easy For The Customer

Walking up to the counter at McDonalds to place my order, and an employee asks me… Sir, if you would like to use our kiosk I’d be glad to offer assistance. Me: No thank you I’ll just order at the counter. Sir, but this is why we have kiosks. Me: Honestly, I hate...