Hiring The Right People

Hiring The Right People

Six months ago I gave a quote to help a local business. They ended up going with someone cheaper. A lot cheaper. And over three months their sales faltered even more. Until, the local business had no customers coming in at all. And all marketing ceased. Now their...
Flagging Bad Reviews

Flagging Bad Reviews

One of my clients received this anonymous 1 star review on their Google profile. We’ve tried many times to flag it as there is no way to verify who this dissatisfied customer is. This is the problem with online reviews such as Google (and Facebook and Yelp) they...
The Phone Scammer Called Me A Liar

The Phone Scammer Called Me A Liar

Olivia the computer voiced representative from Visa Mastercard said I should press 1 for a liv operator so I could lower my interest rates. {I was curious as to what a liv operator was so I pressed 1} {apparently a liv operator is code for a thick accented foreign...
The Lazy Comcast Rep

The Lazy Comcast Rep

My love/hate relationship with Comcast continues… Comcast: Hi Sir, how can we help you? Me: My internet speeds have been slow the last few days. Comcast: Sir, may I ask what modem you are using. Me: The one you issued. Comcast: And that is? Me: I have no idea...