My love/hate relationship with Comcast continues…

Comcast: Hi Sir, how can we help you?

Me: My internet speeds have been slow the last few days.

Comcast: Sir, may I ask what modem you are using.

Me: The one you issued.

Comcast: And that is?

Me: I have no idea off the top of my head – doesn’t it tell you in my records? I am renting the box from you, so you should have an idea what it is I have.

Comcast: No Sir, I will need to check.

{Me jumping online to my Comcast account – the modem is listed right on my account}

Comcast: Sir are you sure you rent a modem from us.

Me: Yup, I’m looking at my account and it displays the serial number of the modem I rent from you.

Comcast: Could you share that with me?

Me: Do you have my account open on your computer?

Comcast: No Sir.

Me: Well I think that would be helpful don’t you.

Comcast: I’m going to place you on hold while I check.

{And I was disconnected}

{Ten minutes later my internet speeds magically improved}

Anspach Media | Website | + posts

Rob is affectionately known as “Mr. Sarcasm” to his friends - to everyone else he’s a Certified Digital Marketing Strategist, a Foremost Expert On Specialized SEO, a Best Selling Author, Podcaster, Speaker and Authority Broadcaster who can help amplify YOU to your audience.

Rob has authored, coauthored or produced over 40 books covering social media, search engine optimization, podcasting, copywriting, personal injury law, weight loss, military law, life lessons, scams, sarcasm, customer service and more. His book clients include lawyers, speakers, doctors, real estate professionals and more.

Rob is also host of The E-Heroes Interview Series available on Apple, Amazon, Google Play, Stitcher, Spotify & many other podcast channels. Rob works inside corporations across the globe, helping companies generate new revenue and capture online business.

Rob is also available to share talks and give interviews. To learn more and to get started visit or call Anspach Media at (412)267-7224 today.