by Rob Anspach | Dec 10, 2021 | Discipline, Trust Creation |
Hey Rob we would really like you to join our team. Me: Join or Lead? Them: Join, we already have a leader. Me: And what would you pay me to Join your team? Them: {tosses out a figure} Me: Hmm, and what do you pay your leader? Them: {hesitates…then tosses out a...
by Rob Anspach | Dec 3, 2021 | Discipline, Trust Creation |
Recently a client asked me if they should continue using a service that helps them collect reviews. I asked how much they were paying for the service. Then I asked how many reviews they had collected using that service. Then I asked the most important...
by Rob Anspach | Nov 17, 2021 | Discipline, Trust Creation |
Showing empathy then being accused of acting like a jerk when you can’t help the client. I see this a great deal in the legal community. Lawyers want to show empathy towards their potential client, but they’ve heard the same stories over and over. They...
by Rob Anspach | Nov 10, 2021 | Storytelling, Trust Creation, Warning |
The name game…nope, not today! Call taker: May I have your name please? Me: What’s wrong with your name? Call taker: Sir, can you give me your name? Me: Well, my parents gave me this name, I think they would be upset if I gave it away. Call taker: Sir,...
by Rob Anspach | Nov 8, 2021 | Trust Creation, Warning |
Another day another Card Services scammer. Caller 1: Hello is this Mr Stafford? {Gets my name totally wrong} Me: Why yes it is. {Unfortunately the person calling me sounded like he hasn’t slept in 3 days. Every other word he paused to yawn.} Me: Does the little...
by Rob Anspach | Oct 18, 2021 | Discipline, Trust Creation |
What’s the ROI on failure? Most people would say…ZERO! But that’s not true at all. In fact, most entrepreneurs fail so many times that without that failure to motivate them…they would never become successful. So, okay maybe the failure cost you...
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