Why Callers Hate To Be Put On Hold

Why Callers Hate To Be Put On Hold

I’m going to place you on a brief hold…you will hear music.  Me: Okay {15 mins later} Hi Sir, you still with me? Me: ah, oh Hi, yup. Okay I need to put you back on a brief hold again. Me: please don’t {too late, she already did}{back to listening to...
The Way I Teach It

The Way I Teach It

DON’T BE THAT PERSON… …that coaches others how to do it, yet doesn’t do it for themselves. I see way too many so-called prostelling people how to run their business,how to market on social media,how to write a book,how to create trust and...