The client I fired last week loves to post stuff about living a stress free life and that as a client they deserve to be treated with high standards.
Okay that sounds great, right?
We all want and strive for that.
Yet, that very same client caused so much stress on my team that they were ready to quit.
Doesn’t seem fair, does it?
Preach a stress free life but only for yourself, while putting everyone you work with through hell.
Look, it doesn’t matter how many fantastic things a client posts about, their actions speak louder than their social media posts.
The moment they turn into the poster person for bipolar disorder is when you need to fire them immediately.
There is an old saying…“The Devil Is In The Details”.
It means that if you don’t do your due diligence and find out who your client really is before accepting them, you could end up selling your soul to the Prince (or Princess) of Darkness.