The Ownership of Online Reviews and the Importance of Permission
Customer reviews have become a cornerstone of trust and credibility for businesses. Platforms like Google, Amazon, Yelp, and Facebook serve as popular stages for these expressions of customer satisfaction or discontent. However, when businesses wish to use these...
Your Review Could Get Your Sued
Google, Facebook & Yelp have made it so mainstream to leave reviews that people leaving reviews don’t even think they could get themselves sued. What these people don’t realize is that leaving an opinionated review with no facts is akin to libel (defamation in...
Flagging Bad Reviews
One of my clients received this anonymous 1 star review on their Google profile. We’ve tried many times to flag it as there is no way to verify who this dissatisfied customer is. This is the problem with online reviews such as Google (and Facebook and Yelp) they...
Blank One Star Reviews Suck
If you’re going to leave a 1 star review…have at least the cojones to post a review with it. When you leave a blank review (one without a comment) just a star rating you are taking the cowards way out. So you didn’t like something about a company,...Download The Latest Episode
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