Your Review Could Get Your Sued

by Rob Anspach | Aug 28, 2022 | Google | 0 comments

Google, Facebook & Yelp have made it so mainstream to leave reviews that people leaving reviews don’t even think they could get themselves sued. What these people don’t realize is that leaving an opinionated review with no facts is akin to libel (defamation in...

Flagging Bad Reviews

by Rob Anspach | May 14, 2021 | Discipline, Trust Creation | 0 comments

One of my clients received this anonymous 1 star review on their Google profile. We’ve tried many times to flag it as there is no way to verify who this dissatisfied customer is. This is the problem with online reviews such as Google (and Facebook and Yelp) they...

Blank One Star Reviews Suck

by Rob Anspach | Jan 26, 2020 | Marketing, Social Media | 0 comments

If you’re going to leave a 1 star review…have at least the cojones to post a review with it. When you leave a blank review (one without a comment) just a star rating you are taking the cowards way out. So you didn’t like something about a company,...

Is The BBB A Scam?

by Rob Anspach | Oct 14, 2019 | Marketing, Trust Creation | 2 comments

The Better Business Bureau is a joke. How are they still in business? They claim to be ethical. They claim to have integrity. They say they want to help your business grow. Then they try to extort money from your business in exchange for a better rating. “The...

To Yelp Or Not To Yelp

by Rob Anspach | Jun 11, 2018 | Trust Creation | 0 comments

Yelp will remove any and all negative reviews when the business being reviewed comes under fire. Even when the negative reviews are fully warranted. Sadly, when a business is in the wrong and the negative reviews are placed by consumers to warn others…the...

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