Firing Clients Before They Even Begin

by Rob Anspach | Nov 5, 2020 | Discipline, Trust Creation | 0 comments

Don’t you just love when someone says, “I was expecting a detailed proposal!” After you just sent them a full page quote that explained everything you are doing for them. And then you scratch your head thinking, WTF! So you reach out to them and ask...

UGH!

by Rob Anspach | Jul 20, 2016 | Trust Creation | 0 comments

UGH – yes I said it…I’ll say it again…UGH. For those who know me…yes I say and use “UGH” in my posts as a way to convey my frustration, annoyance and sometimes total disbelief in why someone does what they do. I don’t...

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