It’s All About Respect

It’s All About Respect

by Rob Anspach | Aug 28, 2018 | Discipline | 0 comments

I recently had to lay down the law with a client. And ultimately when they couldn’t comply were fired. I don’t like firing clients. But in this case, it was a huge stress dump and all my team members cheered. Early on in my entrepreneurial career (which...
When The Rules Are Wrong

When The Rules Are Wrong

by Rob Anspach | Apr 8, 2018 | Trust Creation | 0 comments

Just give me a sticker already! When you just need one item and so you quick stop at a store thinking… “Shouldn’t take but a few minutes, in & out and on my way.” Oh, but when you’re in a hurry and not in a familiar part of town or in...