Why Callers Hate To Be Put On Hold

by Rob Anspach | Jan 8, 2021 | Trust Creation | 0 comments

I’m going to place you on a brief hold…you will hear music. Me: Okay {15 mins later} Hi Sir, you still with me? Me: ah, oh Hi, yup. Okay I need to put you back on a brief hold again. Me: please don’t {too late, she already did}{back to listening to...

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