Make It Easy For The Customer

Make It Easy For The Customer

by Rob Anspach | Dec 12, 2018 | Discipline | 0 comments

Walking up to the counter at McDonalds to place my order, and an employee asks me… Sir, if you would like to use our kiosk I’d be glad to offer assistance. Me: No thank you I’ll just order at the counter. Sir, but this is why we have kiosks. Me: Honestly, I hate...