by Rob Anspach | Oct 25, 2021 | Discipline |
Several months ago I fired a client. It was a tough decision. One that I didn’t take lightly. Before I did so, I consulted with my team. They honestly wondered why it took so long. They wanted this client gone almost from the very beginning. This client wanted...
by Rob Anspach | Sep 20, 2018 | Discipline, Trust Creation |
Six months ago I received an email saying they needed my help on a project and that I came highly recommended. I thought great, this sounds like a fantastic opportunity. So I presented a quote. It was verbally accepted. So I sent a contract. A month goes by, the...
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