by Anspach Media | Mar 9, 2025 | Discipline |
The question, “How can I help you?” is common in customer service, but it’s not as effective as we might think. While it seems helpful, it often leaves people unsure how to respond. Most customers don’t fully understand how you can help them, which...
by Anspach Media | Jan 3, 2025 | Discipline |
Job Title: Master of All Things Mundane Location: Anywhere you can balance a laptop on your knees, probably your mom’s basement. Compensation: $8.37 an hour (before taxes, of course), paid bi-monthly, in Monopoly money if you prefer. About Us: At [Insert Crappy...
by Rob Anspach | Sep 20, 2021 | Trust Creation |
As an entrepreneur, if you have a system that works for you, that makes you money… …and you give a client a quote based on your system, then they want you to do it a different way…you have a few options. explain to them the quote is based on your...
by Rob Anspach | Apr 19, 2021 | Discipline |
Hey Rob how much do you charge to visit our location and coach us on marketing? Me: XXXXX per day Them: Oh, how much do you charge to coach us via online and phone. Me: XXXX per month Them: Sounds like per month is a better deal. Me: Depends on how fast you want to...
by Rob Anspach | Apr 22, 2020 | Discipline, Storytelling |
Hi Google it’s me Rob… Google: Hi Rob Me: Can you fix something for me? Google: Sure I will get my best techs on it and have it fixed in 24 hours. Me: Thank you very much. {27 hours later…me calling back} Hi Google it’s me Rob Google: I see we...
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