Me Versus The Call Center
The name game…nope, not today! Call taker: May I have your name please? Me: What’s wrong with your name? Call taker: Sir, can you give me your name? Me: Well, my parents gave me this name, I think they would be upset if I gave it away. Call taker: Sir,...
Rules, what rules?
Rob you can’t say that to a customer. You can’t treat them like that. And the customer is always right. Me: Says who? Well all the customer service gurus out there. Me: Pfft! Are you saying you don’t agree or they are wrong? Me: I’ve been an entrepreneur for 25 plus...
Can I Get Your Name
Hello, thank you for calling XYZ co Can I get your name. {so I give them my name} Sir, that name is not on file. Me: Of course it isn’t, the account is in my business name. Okay we will look up the account based on number you are calling on. Me: Why? Sir, hang...
Calling Google About Missing Reviews
Well that was 20 minutes of my life I am never getting back. Thank you Google for the most asinine, patronizing, totally non-sensical, cluster fudge of a phone call one can have with your call center. Called to resolve why 41 of my client’s reviews suddenly...Download The Latest Episode
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Protect Yourself Against Fraud, Nuisance Calls & Downright Phony Scams – read…
Protecting The World Against Fraud, Nuisance Calls and Downright Phony Scams
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