It All Adds Up

It All Adds Up

by Rob Anspach | Sep 22, 2021 | Discipline, Trust Creation | 0 comments

I remember my wife’s grandfather paying every month to rent a phone from the phone company. He did that every month for several decades. I bought him a phone (it was like $40) and helped him cancel the phone company’s long over due invoicing tactics. He...
The Lazy Comcast Rep

The Lazy Comcast Rep

by Rob Anspach | Apr 5, 2021 | Trust Creation | 0 comments

My love/hate relationship with Comcast continues… Comcast: Hi Sir, how can we help you? Me: My internet speeds have been slow the last few days. Comcast: Sir, may I ask what modem you are using. Me: The one you issued. Comcast: And that is? Me: I have no idea...
The Online Chat F You Award Goes To

The Online Chat F You Award Goes To

by Rob Anspach | Mar 2, 2020 | F You Award | 0 comments

On chat with Comcast… {Gave my name & account information, then explained what was happening to my service.} Comcast: Please let me know what can I do to help. Me: How the hell should I know…isn’t that your job? Comcast: Sir? Me: You should be...