Not Your Huckleberry

Not Your Huckleberry

by Rob Anspach | Jul 12, 2020 | Marketing, Storytelling | 0 comments

I’m your Huckleberry? {well that’s what I thought he said when I answered the phone} Me: You’re my what? Huckleberry? Them: No, this is Cole from Huckleberry. Me: Okay and? Them: I see you started to fill out a form on our website but didn’t...
Your Reason Is Invalid

Your Reason Is Invalid

by Rob Anspach | Nov 10, 2019 | Storytelling, Trust Creation | 0 comments

Apparently my AAA card expired. So I called them. OMG. Sir, why did you let your membership expire? Me: hmm, do I have to have a reason? Well, Sir if you would like us to reactivate your old number we need a valid reason why you forgot to renew. Me: Seriously,...
What’s Wrong With Calling Me?

What’s Wrong With Calling Me?

by Rob Anspach | Feb 4, 2019 | Discipline | 0 comments

Received a text this morning asking if I Skype. I reply, “you evidently have my number, what’s wrong with calling me?” They reply, “we only use Skype to communicate with people.” Well I texted back, “except when texting people to see if they use Skype” I received, “oh...