Rob you can’t say that to a customer. You can’t treat them like that. And the customer is always right. 

Me: Says who?

Well all the customer service gurus out there.

Me: Pfft!

Are you saying you don’t agree or they are wrong?

Me: I’ve been an entrepreneur for 25 plus years and I’ve found being me (my sarcastic self) makes me more money then trying to be a disciple of the customer service rules and regulations.

But Rob you’re wrong.

Me: Am I really?

Yes I think so.

Me: Nope, I run my business how I see fit, taking on clients who match my personality and I don’t have to grovel to the whims of “I’m the customer and I’m right” demands.

Wow and you still have customers.

Me: Yup. 

I would never hire you.

Me: Says the guy who is already my client paying me a fortune to help him.

Oh right.

Me: See my system works.