“Wowzers…now that’s customer service! I uploaded 11 video files to REV.com I needed transcribed. They usually have a 24 hour turnaround, but within 10 mins I received 9 back completely transcribed. The other 2 were sent to me a few minutes later.”
Yup, I posted that to my Facebook on Tuesday August 9, 2016. I’ve been using Rev.com since October 2014 and they just keep improving the service. Back in 2014 my coauthor and I used Rev.com to transcribe our Google Hangouts which we then used as the basis for our book “Optimize This: How Two Carpet Cleaners Consistently Beat Web Designers On The Search Engines“. That book was launched on Thanksgiving Day 2014 and hit #1 status on Amazon Kindle in 4 countries (USA, Canada, Australia and Japan) by the second week in December 2014.
Since that time I’ve sent numerous files to Rev.com for transcription and they have always exceeded my expectations. And their cost is surprisingly cheap compared to most services…just $1 a minute. So if you have a 3 minute video…the cost is just $3. Oh, and the turnaround time is jet rocket fast.
Now my own crew can do transcription and they do a great job at it. But honestly if I can free them up to do more productive things then we as a company are more valuable to our clients. And yes, I do tell my clients about Rev.com too. Hey why not, if it saves them time and money then I’ve become the hero in their eyes and they are more likely to return the favor or hire us for other things.
Check them out at www.Rev.com and tell them I sent you.