Getting Google To Remove A Review Is No Easy Task…

And, is quite frankly a royal PITA (pain in the assets).

A client of mine discovered a negative review on their Google Pages and notified me right away. The review it turns out was a rant from a random stranger. They weren’t even clients.

So, I called Google and they explained that we needed to flag the review and that it would be removed because it violates their guidelines and terms of service. Well, 30 days go by and still no removal.

I flagged the account again.

Today I received a call saying the review does not violate their terms as they base reviews on the “actual customer experience”.

What customer experience?

They were never a customer to experience such service good or bad. Told them we are giving them 10 days to delete the negative response.

The rep hung up on me.

Rob is an experienced Digital Marketing Strategist, Author, Corporate Ghostwriter, Speaker and Trust Creator who can transform and monetize your brand.He's the author of "Social Media Debunked", "Share: 27 Ways To Boost Your Social Media Experience, Build Trust and Attract Followers", "Lessons From The Dojo: 101 Ways To Improve Your Life, Business and Relationships" and "Rob Versus The Scammers: Protecting The World Against Fraud, Nuisance Calls and Downright Phony Scams" and the coauthor of "Optimize This: How Two Carpet Cleaners Consistently Beat Web Designers On The Search Engines", "The #AskDrA Book Series: Easy & Practical Answers To Enjoying Life As A New Sleever", "No Experience Necessary: Social Media For The Boomers, Gen X-ers & The Over 50 Entrepreneur" and "Power Guesting: Insider Secrets To Profit From Being A Great Podcasting Guest."Rob helps companies across the globe generate new revenue and capture online business. Rob is also available to share talks and give interviews. To learn more and to get started visit www.AnspachMedia.com or call Anspach Media at (412)267-7224 today.