The Trust Creation Blog

Would You Pray

Would You Pray

Would you pray for me? Yes, I did just ask that. Sounds weird, right? It’s not something you’d expect me to ask. Yet, I just did. How does that make you feel? Will you do it?  Or will you question why I need prayers? Does it matter? Do I need to have an illness,...

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Trying To Claim A Discount

Trying To Claim A Discount

I'm sorry Sir we can't give you the discount! Me: Why not Well, someone at your address already claimed the discount. Me: Hmm, this is a single family home and no one here is currently using your service. Well, Sir, someone used your address to get the discount. Me:...

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New Client Questionnaire

New Client Questionnaire

Questions I’ll be asking new clients... Every entrepreneur should have a set of questions they use to interview potential customers, employees, and vendors. The list of questions is up to you. But being that I'm not normal in how I do things i will gladly share with...

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Hiring The Right People

Hiring The Right People

Six months ago I gave a quote to help a local business. They ended up going with someone cheaper. A lot cheaper. And over three months their sales faltered even more. Until, the local business had no customers coming in at all. And all marketing ceased. Now their...

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Calling Google About Missing Reviews

Calling Google About Missing Reviews

Well that was 20 minutes of my life I am never getting back. Thank you Google for the most asinine, patronizing, totally non-sensical, cluster fudge of a phone call one can have with your call center.   Called to resolve why 41 of my client's reviews suddenly vanished...

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Was It Something I Said?

Was It Something I Said?

Rob I see you left my Facebook group, can I ask why? {FB chat I received} Me: I'm self-isolating. Them: What? Me: I'm social-distancing myself from your group. Them: What? Me: You keep using that word. Them: Sorry, I'm not understanding why you left. Me: Does it...

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Flagging Bad Reviews

Flagging Bad Reviews

One of my clients received this anonymous 1 star review on their Google profile. We've tried many times to flag it as there is no way to verify who this dissatisfied customer is. This is the problem with online reviews such as Google (and Facebook and Yelp) they let...

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Mister F*ck You

Mister F*ck You

Hey aren't you the "F*ck You" guy? (a message I received on FB chat from a non-friend) Me: I'm the what now? Them: That's what all the scammers and morons say to you after you waste their time and give them sarcastic answers. Me: Ha ha ha...I guess I am then. Them:...

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